Cancellation and Refund Policy

Effective Date: 01/10/2024

This Cancellation and Refund Policy ("Policy") outlines the process for cancellations and refunds for services provided by Nodzon Tech Private Limited ("we", "our", "us"). By using our services, you agree to the terms and conditions outlined in this Policy.

1. Cancellation Policy

You have the right to cancel your service at any time. However, cancellations made after a certain period may incur fees, as outlined below:

Cancellations within 24 hours of placing an order will receive a full refund.
Cancellations made after 24 hours but before 48 hours will incur a 20% cancellation fee.
Cancellations made after 48 hours are non-refundable.

If you wish to cancel a service, please contact us via email at rnair@nodzon.com or call us at +91 7011833485. Once we process your cancellation, we will notify you via email.

2. Refund Policy

Refunds are subject to the following conditions:

Refunds will only be processed for services that have been paid for in advance and canceled within the applicable cancellation period.
Refunds will be issued to the original payment method used during the transaction.
Refund requests must be submitted within 30 days from the original payment date.

3. Processing Time

Refunds may take up to [5-7 business days] to process, depending on the payment method used. Please allow for this processing time before contacting us about the status of your refund.

4. Payment Gateway

To make payments for our services, we offer a secure payment gateway for transactions. Payments are processed via our third-party payment processor, which ensures your transaction is completed securely.

5. Non-Refundable Items

The following items and services are non-refundable:

Services that have been fully completed and delivered as agreed upon.
Custom or personalized products or services.
Any service for which the customer has failed to notify us of cancellation within the applicable period.

6. Disputes

If there is a dispute regarding a cancellation or refund request, we encourage you to contact us directly. We will do our best to resolve any issues promptly. If a resolution is not reached, the matter may be referred to an appropriate legal body.

7. Contact Information

For any questions or concerns related to cancellations or refunds, please contact us: